Terms of Service

1. Acceptance of Terms

By accessing or using the SkillScale platform (accessible at https://skillscale.online), APIs, autonomous agents, and skill marketplace (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of an enterprise or organization, you represent that you have the authority to bind such entity.

2. Description of the Service

SkillScale provides an AI-powered sales execution and playbook orchestration platform. Practitioners publish protected, monetizable AI skills, and businesses run them across their revenue workflows with unified CRM integration and credit governance.

3. Customer Data Ownership & IP Rights

4. Subscriptions, Credits & Billing

• Credit Consumption: AI skills consume credits per execution based on prompt context and model depth. Included monthly credits refresh on your billing cycle.
• Cancellation & Refunds: You may cancel your subscription at any time via your billing portal. Prorated refunds for annual plans are subject to our enterprise SLA terms.
• Free Trials: 14-day trials grant full access to tier capabilities. You will not be charged if cancelled prior to trial expiration.

5. Expert Creator Terms & Revenue Share

Verified creators who publish proprietary playbooks on the SkillScale Expert Network receive a 70% net revenue share on paid skill executions. Creators retain ownership of their underlying methodologies, while SkillScale maintains technical protection of prompt layers.

6. Acceptable Use Policy

You agree not to use the Service to:

• Generate illegal, abusive, defamatory, or deceptive communications.
• Send unsolicited mass spam in violation of CAN-SPAM, GDPR, or CASL regulations.
• Reverse-engineer, decompile, or extract prompt instructions from published skills.
• Attempt to bypass security boundaries or credit quota limits.

7. Service Level Agreement (SLA) & Warranty

SkillScale targets a 99.9% uptime for standard tiers and guarantees a 99.99% uptime with financial credits for Enterprise tier agreements. The Service is provided "as is" and "as available" with state-of-the-art multi-model failover mechanisms.

8. Contact Us

If you have questions or require enterprise custom MSA terms, please contact: