Privacy Policy

1. Introduction & Scope

SkillScale Inc. ("SkillScale", "we", "our", or "us"), operating at https://skillscale.online, respects your privacy and is committed to protecting the personal data of our users, customers, and website visitors. This Privacy Policy outlines how we collect, process, store, and safeguard information when you use our AI agent orchestration platform, sales playbooks, and related services.

2. Zero Model Training Guarantee

3. Information We Collect

We collect the following categories of information to provide and improve our services:

• Account Data: Name, work email address, company name, billing information, and authentication credentials.
• Integration & CRM Data: Data you authorize through OAuth connections (e.g. HubSpot, Salesforce, Slack) strictly necessary for playbook execution.
• Usage & Telemetry: Anonymized credit consumption rates, execution timestamps, and platform performance logs.
• Communications: Inquiries submitted to our support team at support@skillscale.online.

4. How We Use Your Data

Your information is processed solely for legitimate business purposes:

• Executing requested AI skills and sales automation playbooks.
• Processing subscription billing and creator revenue share disbursements.
• Providing technical customer support and critical platform security notices.
• Complying with SOC-2 Type II audit, GDPR, and CCPA regulatory requirements.

5. Data Security & Storage

All data transmitted to and from SkillScale is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We utilize enterprise-grade cloud infrastructure with multi-zone redundancy, automated vulnerability scanning, and strict role-based access control (RBAC).

6. Your Rights (GDPR & CCPA)

Regardless of your location, you have the right to request access to, correction of, or permanent deletion of your personal data at any time. You may also export your data or revoke third-party CRM authorizations directly in your account settings.

7. Contact Information

If you have questions regarding this Privacy Policy or our data protection practices, please contact our Data Protection Officer at: